Legal stuff

Privacy policy

An overview

A simple explanation of how we deal with your data

Your data is important to you and it is important to us, we treat it with the upmost importance.

We don't sell your data to anyone
We don't knowingly share it with anyone
If we are legally forced to hand it over then we have to
We comply with GDPR you can make GDPR requests through the site
We use tools to understand how users engaged with our site

The small print

Your privacy is important to us. It is Costa Rica Wáköö tours policy to respect your privacy regarding any information we may collect from you across our website, https://www.costaricawakootours.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 16 August 2019.

Generated by GetTerms.io

The technical stuff

Name	Domain	Vendor	Description	Expires
tokenizedCookie	.costaricanatureguidedtours.com	Joomla	Session cookie to check if a user is logged in
_gid	.costaricanatureguidedtours.com	Google Analytics	This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
_hp2_id	.costaricanatureguidedtours.com	HEAP metrics	Assign an ID to a user
_hp2_id	.heapanalytics.com	HEAP metrics	Assign an ID to a user
_hp2_ses_props	.costaricanatureguidedtours.com	HEAP metrics	Assign properties to a user
_hp2_props	.heapanalytics.com	HEAP metrics	Assign properties to a user
_hjid	.costaricanatureguidedtours.com	HotJar	Assign an ID to a user
_ga	.costaricanatureguidedtours.com	Google Analytics	This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.	2 years
euconsent	.heapanalytics.com	HEAP metrics	Captures EU GDPR consent
_delighted_fst	.heapanalytics.com	HEAP metrics	Record your visit to our website and help measure the effectiveness of advertising campaigns.
_gid	.hotjar.com	HotJar	This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
ajs_user_id	.hotjar.com	HotJar	This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.	1 year
intercom-id-c5ke8zbr	.hotjar.com	HotJar	This cookie is used by Intercom as a session so that users can continue a chat as they move through the site.	270 days
ajs_anonymous_id	.hotjar.com	HotJar	These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before.	1 year
ajs_group_id	.hotjar.com	HotJar	These cookies track visitor usage and events within the website.	1 year
__hstc	.hotjar.com	HotJar	The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	13 months
mp_hj_mixpanel	.hotjar.com	HotJar	cookies used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. No personally identifiable information is stored. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from, and the pages they visited.
hubspotutk	.hotjar.com	HotJar	This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.	13 months
optimizelyBuckets	.hotjar.com	HotJar	Cookie set by the Optimizely website optimisation plaftform. Used to store the page variants assigned to a user for A/B performance testing, to ensure the user gets a consistent experience
optimizelySegments	.hotjar.com	HotJar	This cookie is set by the Optimizely website optimisation plaftform. It holds audience segmentation information for a visitor.
optimizelyEndUserId	.hotjar.com	HotJar	Cookie set by the Optimizely website optimisation plaftform. This cookie is a unique user identifier
_gcl_au	.hotjar.com	HotJar	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

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